Customer
Support
Emzone is a customer oriented company and our
product support policy is very attractive to any
enterprise looking for high quality after sales services.
Emzone's number one product 'Mobile Seller
Enterprise' suite comes with a one-year free maintenance
warranty and the company is at customer's service.
Annual Support Plan
This support option is for Mobile
Seller Enterprise Suite. After a successful pilot
run the customer is entitled for 12 months free
service. This package includes minor
customizations, introduction of new management
reports/views and free product upgrades.
After the expiration of free 12 month support and maintenance
period, customers will be charged 40% of the
products selling price for annual services.
On The Job User Training
And Orientation
Emzone gives the best product training
packages. Our product support team will conduct
top class user training and product
familiarization programs to gain the best level of
user satisfaction. Emzone "Field
Assistants" will guide the sales
personnel to use mobile applications most
efficiently and productively in the process of
collecting field data.
Emzone
Licensing
Users must accept the Emozone License
before using any of the products of Emzone Private
Limited. Mobile Seller Enterprise is licensed as a
single suite and separation of its component parts
is strictly prohibited.
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